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Every one of our more than 6,500 passionate Sleep Experts are driven by a common purpose: to help people sleep well so they live well. Mattress Firm's values - customer first, integrity always, teams win, results matter, data-driven, give back and promote inclusion - are shared and reinforced by our employees every day, weaved into the core of everything we do.
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To get started, simply call the customer service number listed on your invoice or statement. Once you've reached a customer service representative, you'll be asked to provide your account information and payment method. They will then process your payment and provide you with a confirmation number.
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About Mattress Firm. Mattress Firm has an average rating of 4.3 from 23264 reviews. The rating indicates that most customers are generally satisfied. The official website is mattressfirm.com. Mattress Firm is popular for Shopping, Furniture Stores, Mattresses, Home & Garden. Mattress Firm has 2093 locations on Yelp across the US.
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Primary Contact Tim Bowe Vice President, Customer Care & Retention 10201 S. Main Street Houston, TX 77025 [email protected] +1 703-599-0674 +1 703-587-6970 +1 877-696-6775 +1 540-206-6652 +1 507-634-6346
About Mattress Firm Our History & Guarantee
Our Customer Service Team is here to help! Reach out to us on chat or use our self help tools and FAQs on this page to find your answers. We respond to most inquiries received during normal operating hours within an hour. We're 100% committed to providing the best service possible. No matter what, we'll always have your back.
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Call us at 1-877-384-2903 at your convenience to talk with one of our sleep experts ®. Text We take orders via SMS text for an easy shopping experience. Chat Connect me with an online sleep expert ®. Safety Inside Our Stores At Mattress Firm, the safety of our customers and associates are our top priority.
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This process also takes much longer since appointment calls are usually received within 7-10 business days, and your mattress will be replaced in 3-4 weeks. If your claim is successful, whether through Warranty eClaim or Third-party inspection, Mattress Firm charges a $79.99 delivery fee for your mattress replacement.
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Contact Us Contact Us How can we help you? Our customer experience team is available: Monday - Thursday: 10am-7pm EST Friday: 10am-3pm EST 877-298-4955 Visit our FAQs Have questions? Use the form below and we'll get back to you within 2 business days. First and last name* Email* Why are you reaching out?* How can we help?* Send Message
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Mattress firm is currently the largest mattress and bedding retailer in the United States. We also provide trained sales and support associates. We offer our 120 Night Sleep Trial and Price Guarantee.
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Shop Our Once-A-Year Deals In-Store & Online. Extra 20% Off. mattresses, bedding & more 9 with code: SAVE20. Free Adjustable Base. with Restore™ Cool Touch mattress purchase 3. Up to 30% off. select prior-year Tempur-Pedic mattresses 5. UP TO $499 VALUE. Free Adjustable Base.
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Below are some signs that your mattress has lost its support. • You tend to sleep better at other places than at home (such as a hotel). • Your mattress shows visible signs of wear (it's saggy or lumpy). • Rotating your mattress no longer provides the desired comfort change. • Your mattress is 5-8 years old (this depends on the type of.
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Returning Customer Forgot Password ? or connect with Log in with Facebook Trouble logging in? Don't Have an Account? It takes less than a minute and gives you access to our exclusive deals. Access information about your account, order history, warranty, and much more. Check out faster by securely storing your information.
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Customer Service CALL (877) 336-2934 Monday - Saturday 8:00 a.m. to 9:00 p.m. CT Sunday 8:00 a.m. to 7:00 p.m. CT WRITE 3250 Briarpark Drive Suite 400 Houston, TX 77042
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Split king or split California King base purchases consist of 2 bases. For split king or split California King purchases, each customer will receive one free adjustable base with promotion, with second base at regular price. Free adjustable base offer valid to complete mattress set, has no cash value, and cannot be used as credit.
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Business accounts. Current partners, access your Synchrony Business or CareCredit Provider account below. Prospective partners, get contact information to speak with a Synchrony representative. Small-medium sized businesses. Healthcare providers.
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Finally, if you need urgent support, you may contact an operator via a live chat. This option of customer service is available to registered users only. Mattress Firm Credit Card Payment Address. If you want to use the option of paying by mail, use the following address: Mattress Firm Credit Card, P.O. Box 960061, Orlando, FL 32896-0061.